Return and Exchange Policy

Our Exchange Policy 

At Neonari, we are pleased to offer a one-time exchange for your purchased outfit for a different size. Please be sure to review our eligibility criteria before booking your exchange.

 

Our Return Policy

At Neonari, we offer a 100% money-back guarantee in form of store credit if you are not satisfied with your shopping. Please be sure to review our eligibility criteria before booking your return. Upon issue, store credit will be valid for 6 months.

Eligibility Criteria:

·        We accept returns/exchanges for items within 7 days from the delivery date.

·        The items must be in original condition, unwashed, unaltered and unworn and in the same packaging.

·        You may only exchange the product for a Different Size. In case, you want a different product, kindly choose the Return Method as "Credit" instead. We will provide you with Store Credit so you can place a fresh order!

·        Free gifts or items on Sale are not returnable or exchangeable.

Damaged Products
If you receive a damaged or defective product, please contact us on our Whatsapp number _+91 8105103099 or at neonari.in@gmail.com within 48 hours of delivery with photographic evidence. We will arrange a replacement or refund as per your preference.

For any further queries, please contact our support team at neonari.in@gmail.com or our Whatsapp number _+91 8073510048. Thank you for choosing Neonari—where affordability meets style!